Global Supply Chain Network Operations

It takes a tremendous level of commitment, communication and focus to ensure our customers’ SLAs are met around the world. Our global network operations team is an elite group of in-country specialists who have the experience, knowledge and dedication needed to create successful outcomes for every customer.

Philippe Jadoul

Vice President, Global Network Operations Philippe Jadoul is the Vice President of Global Network Operations of Flash Global and Managing Director of the European entity based in Wiesbaden, Germany. Read More

Walter Santiago Jr.

Sr. Director, Network Operations LATAM Based in São Paulo, Brazil, Walter Santiago Jr. oversees all LATAM operations, including managing our rapidly expanding partner agent network throughout Latin America and the Caribbean. Read More

Shuji Chigami

Sr. Director, Network Operations APAC Shuji Chigami began his work with Flash Global in April 2009. He is responsible for maintaining and developing the entire APAC Network Operations. Read More

Milan Lietava

Director, Network Operations EMEA Milan Lietava manages the EMEA Network Operations, which includes implementing new business monitoring the performance of regional dstribution centers. Read More

Dmitry Zelenevsky

Director Operations, Russia Dmitry Zelenevsky joined Flash Global’s international team in January 2010. Dmitry is responsible for developing and facilitating operational solutions for clients in Russia Read More

Craig Gendreau

Director, Inventory Control Craig Gendreau leads our Inventory Control organization, responsible for maintaining oversight and accuracy to 3 million-plus parts globally. Read More

Philippe Jadoul Vice President, Global Network Operations

Philippe Jadoul is the Vice President of Global Network Operations of Flash Global and Managing Director of the European entity based in Wiesbaden, Germany. Philippe is responsible for overseeing all global network operations, inventory control, and related infrastructure. Philippe has worked across Europe in the logistics field for over 20 years. He has been providing critical spare parts logistics solutions for Flash customers for over 10 years. Philippe is fluent in English, German, French, and Dutch. Philippe is a Belgian national and spent several years in the Belgian Army. Following this service, he worked for UPS in senior operational management roles for a decade.

Walter Santiago Jr. Sr. Director, Network Operations LATAM

Based in São Paulo, Brazil, Walter Santiago Jr. oversees all LATAM operations, including managing our rapidly expanding partner agent network throughout Latin America and the Caribbean. Walter has over 20 years of experience in the Latin American region and global operations, having worked for both DHL Express DHL Exel. For the past 12 years, Walter has been responsible for managing service parts logistics for Flash Global throughout the Americas. Walter is fluent in English, Spanish, and Portuguese, is Green Belt 6 Sigma certified and holds an MBA degree from Mackenzie University in São Paulo.

Shuji Chigami Sr. Director, Network Operations APAC

Shuji Chigami began his work with Flash Global in April 2009. He is responsible for maintaining and developing the entire APAC Network Operations . Chigami-san’s multi-national career with appointments in the USA and UK, includes 6 years with DHL Japan in Tokyo. His experience as Customer Manager, Global Customer Solutions, spanned global and multi-national customers and management of all commercial activities between DHL and their customers, with specific emphasis in the areas of medical, biological, and defense parts distribution. Chigami-san’s education includes Programs with the International Air Transport Association and International Federation of Freight Forwarders Associations, and he is fluent in both English and Japanese.

Milan Lietava Director, Network Operations EMEA

Milan Lietava manages the EMEA Network Operations, which includes implementing new business and monitoring the performance of regional dstribution centers. Milan, who has a master’s degree in Production Management & Engineering and 15 years’ experience in supply chain logistics and operations. joined Flash Global’s EMEA Partner Management team in 2014. He was promoted to senior manager in 2019 — a year in which we opened 26 new FSLs and expanded operations into 17 additional countries in the region. Working from his home base in Bratislava, Slovakia, Milan and his team of partner managers, work tirelessly to drive continuous growth and provide excellent service delivery to support our customers in EMEA.

Dmitry Zelenevsky Director Operations, Russia

Dmitry Zelenevsky joined Flash Global’s international team in January 2010. Dmitry is responsible for developing and facilitating operational solutions for clients in Russia, including domestic and cross border operations, Importer and Exporter of Record services and international trade, and critical time transport in not only metro but outlying Russian regions. Dmitry’s multi-national career experience with TNT Express in Saint Petersburg included 7 years of creating efficient solutions for import, export, and delivery of time critical automotive and electronic spare parts, with a dual position as country risk and security manager. Dmitry acted as CEO in a segment of FMCG and prior to TNT, actively built business development relationships in the electronic manufacturing industry with ABB. Dmitry graduated with an Electrical Engineering education from Saint Petersburg Polytechnical University.

Craig Gendreau Director, Inventory Control

Craig Gendreau leads our Inventory Control organization, responsible for maintaining oversight and accuracy to 3 million-plus parts globally. Since joining Flash Global in 1995, Craig has served Flash, and our customers, in a variety of roles, including managing the Client Service Specialists team and the Inventory Control quality team. In addition to creating efficiencies within our global network, Craig designed and implemented a global counting tool that has saved the organization hundreds of labor hours monthly. Under Craig’s leadership, Flash will continue its client-focus within the Inventory Control team, ensuring our customers’ experience is underpinned by accuracy, timely communication and process efficiency.