Customer SatisfactionOur customers are the the “why” behind what we do. Every advancement we make in our service supply chain solutions is done with our current and future customers in mind.
Flash customers benefit from our global customer satisfaction activities that include:
- Customer satisfaction surveys.
- Proactive communication.
- Business advisers who understand business needs analyze problems and develop solutions.
- Develop, implement and communicate procedures for effective and efficient operations for our customers.
- Collaborate to establish performance standards and meet or exceed service goals.
- Build relationships between Flash, customers and partners, nurture/monitor relationships.
- Develop cost reduction opportunities or process improvements.
- Create cross-functional teams to develop solutions to meet customer needs.
Rapidly changing business environments require rapid and accurate changes and we rely on our customers' continuous feedback to make those changes.
Jul 20, 2016
Talyst, a leader in pharmacy automation, is dedicated to “engineering the safer pharmacy.” The company’s solutions provide enterprise-wide medicRead More
Global Trade Compliance Solutions
Aug 1, 2016
Trade compliance is a complex requirement if you're doing business globally. When done well, a trade compliance program can accelerate expansion, helpRead More
Service Supply Chain Simplified Via Joint Venture
Jul 25, 2016
Flash Global and Global Convergence Inc. have created a new joint venture, Flash Global Convergence. Designed to deliver an enhanced suite of globalRead More