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In many companies, the reverse supply chain functions less like a chain and more like an anchor. The traditional test, screen and repair process lowers profits and keeps the manufacturer from moving forward in the quest to provide better product quality and improved customer service. A single-touc… Read entire entry »

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As President and CEO, Sam Mikles is a visionary who is driving Flash Global’s team effort to define what service supply chain can and should become in order to better serve customers who do business all over the world — and the industry is taking notice.

Sam is among those selected as 2017… Read entire entry »

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China is the second largest economy in the world, and the largest trading partner of most countries in Asia. In addition, it is the fastest growing consumer economy in the world. All this makes doing business in China very attractive. However, China is a complicated country, with many arcane rules… Read entire entry »