How We Can Help
You make the sale and Flash Global takes over from there to support your products around the world. Our goals are your goals — minimize product downtime, optimize spare parts warehousing to deliver within SLAs, and reduce total cost of ownership.
We do this by designing best-in-class solutions around your installed base and SLAs. In fact, we built our world-class tool, FlashTrac, to respond to the many challenges of the service supply chain. Here are a few supply chain management tasks FlashTrac can do for you:
- Provide end-to-end visibility into your global parts inventory.
- Reduce inventory costs.
- Empower you to place orders based on availability by location.
- Handle the logistics of delivering a part to a specific location within a 2-hour or 4-hour window.
- Facilitate the completion, delivery, and storage of trade compliance documentation.
- Alleviate many of the top challenges telecom OEMs face.
Our service supply chain capabilities help our customers achieve an average of 98%+ KPIs in shipping and receiving accuracy, on-time performance metrics, inventory accuracy, and dock-to-stock on-time performance.
In short, we help you keep your customers satisfied and coming back for more.
Our services include:
- Spare parts logistics that deliver replacement parts to the right place at the right time, minimizing overhead and downtime.
- In-region and in-country IOR/EOR services that help move spare parts across international borders.
- Country-specific regulatory and trade compliance.
- Field services – dispatching service technicians to quickly address problems.
- Asset recovery and recycling.
- Rapid support in 140+ countries.
Learn more about our all of our service supply chain offerings.