Service Logistics in Energy, Oil and Gas

Let us service your high-tech hardware that powers the world.

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Energy

Service Logistics in Energy, Oil and Gas

Let us service your high-tech hardware that powers the world.

Schedule A Consult
Energy
Downtime is costly for high-tech energy products. Whether it’s caused by a blown-out fuse or a faulty inverter, you have an obligation to meet global SLAs for your customers. Flash Global can help. We deliver your spare parts rapidly anywhere in the world, as soon as 2-or-4 hours.

Energy, Oil & Gas
Post-Sales Fulfillment

You make leading-edge parts for the energy, oil & gas industry, but delivering service and replacement parts within a matter of hours anywhere in the world is a daunting challenge.

By partnering with Flash Global, you can focus on design and innovation while we keep your customer base happy and SLAs met. We provide rapid spare parts delivery and solutions to keep everything from solar panels to jack pumps operating as designed.

Energy
Energy

The Challenges of
Global Product Support

The challenge facing OEMs is to coordinate across call centers, field service technicians and spare parts inventory in multiple countries while delivering rapid response times and accurate technical services. Parts malfunctions can bring a solar array, wind farm or drilling rig to a halt, and that downtime eats into profitability and employment. This is why energy companies rely on Flash to ensure availability of spare parts and service technicians.

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Visibility & Accuracy Are Key

The basis for our success in delivering service logistics has its roots in inventory integrity. Flash Global’s best-in-class technology, streamlined processes and robust reporting capabilities provide inventory visibility and accuracy throughout your after-sales supply chain. We do this by consistently shipping parts on time.

The challenge facing OEMs is to coordinate across call centers, field service technicians and spare parts inventory in multiple countries while delivering rapid response times and accurate technical services — exactly what’s needed to keep those solar panels, windmills and derricks working.

Energy

Don’t know where to start when it comes to providing after-sales service and technicians in new international markets? Not sure how to handle reclaiming and recycling used parts and products in a cost-effective manner? Confused by the myriad of rules and regulations of global trade compliance? Flash Global can help.

We support OEMs with logistics, screen and test technical services, warehousing, and international trade compliance functions which are components of the service supply chain. Better yet, your SLAs with customers are our key performance indicators, so they drive every action we take.

How Our Technology Can Support You

We design best-in-class solutions around your installed base and SLAs. In fact, we built our world-class tool, FlashTrac, to respond to the many challenges of the service supply chain:

+ Provide end-to-end visibility into your global parts inventory.

+ Reduce inventory costs.

+ Empower you to place orders based on availability by location.

+ Handle the logistics of delivering a part within a 2-or-4 hours.

+ Facilitate trade compliance documentation.

We design best-in-class solutions around your installed base and SLAs. In fact, we built our world-class tool, FlashTrac, to respond to the many challenges of the service supply chain:

+ Provide end-to-end visibility into your global parts inventory.

+ Reduce inventory costs.

+ Empower you to place orders based on availability by location.

+ Handle the logistics of delivering a part within a 2-or-4 hours.

+ Facilitate trade compliance documentation.

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Our Services

Our service supply chain capabilities help our customers achieve an average of 98%+ KPIs in shipping and receiving accuracy, on-time performance metrics, inventory accuracy, and dock-to-stock on-time performance.

In short, we help you keep your customers satisfied and coming back for more with our suite of services.

Spare Parts
Logistics

IOR/EOR
Services

Trade
Compliance

Field
Services

Recycling
Services

Support in
140+ Countries

We Would Like To Hear From You

Main Line
+1-888-732-6695

Customer Response Center
+1-866-611-7874 (24/7/365)

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