Service Supply Chain Knowledge Vault

Your resource to post-sales support excellence

White papers

May 2, 2018

It’s Time to Fix How You Handle Repairs

In the high-stakes world of enterprise technology, repairs and replacements cost original equipment manufacturers big-time but there’s no way around the investment. If you think

Read More
Sam Mikles Supply Chain Pro to Know


Why Sam Mikles is a 2017 Pro to Know in Supply Chain

As President and CEO, Sam Mikles is a visionary who is driving Flash Global’s team effort to defin

trade compliance Hong Kong


Feb 25, 2019

Trade Compliance Update: New Rules for Exporting and Re-Exporting to and from Hong Kong

The U.S. Commerce Department, Bureau of Industry and Security (BIS) published a rule on January 19,

Understanding Incoterms


Feb 25, 2019

Why Understanding Incoterms Is Critical to International Supply Chain Management

International Commerce Terms, or Incoterms, are a set of international trade rules for common trade



OurGuyCharley in hunt after opening 3-under at Genesis Open

OurGuyCharley, aka Charley Hoffman, a proud member of the Flash Global family, opened with a 3-under

supply chain safety


Supply Chain Safety: 10 Keys to Safeguarding Stored Inventory

The relationship between a third-party supplier of supply chain solutions — such as Flash Global

reverse logistics


5 Cost-Saving Benefits of Working with Reverse Logistics Companies

Your business is built on your ability to satisfy the demands of your customers. Along the way, you

global trade compliance


Feb 25, 2019

What Constitutes a Global Trade Compliance Violation?

New and aspiring business owners often associate payment of taxes as the sole requirements of global


Jan 30, 2017

Charley Hoffman Looks to Rise in Phoenix

Despite his struggles during a closing round of 4-over 76 Sunday at the Farmers Insurance Open, our


Mitigate Risk during Economic Slowdowns by Leveraging the Service Supply Chain
Tuesday, March 26, 2019 at 11am ET


Best Practices of Project Management when Scaling Global Service Supply Chain


VLOG: What the *Bleep* is a Service Supply Chain

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as: A detailed organization and implementation of a complex operation comprised of […]

FlashTrac Release Notes

FlashTrac Release Notes: Stay Up-to-Date on IT

View our most current feature updates, as well as see past release notes in our archiving section.