Service Supply Chain Knowledge Vault

Your resource to post-sales support excellence

White papers

May 2, 2018

It’s Time to Fix How You Handle Repairs

In the high-stakes world of enterprise technology, repairs and replacements cost original equipment manufacturers big-time but there’s no way around the investment. If you think

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spare parts inventory management


Aug 1, 2018

Spare Parts Inventory Management: What You Need to Know about Trunk Stock

Trunk stock is a necessity among service, sales and repair professionals, but many fail to understan

trade compliance violation cost


May 23, 2017

What Can a Violation of Trade Compliance Cost?

Trade compliance has become a buzzword in modern global business, and ensuring your business adheres

OurGuyCharley Hoffman


Charley Hoffman sets pace at Arnold Palmer Invitational

Charley Hoffman is doing himself and the Flash Global family proud this week at the Arnold Palmer In

top data storage trends 2017


Feb 25, 2019

Top Data Storage Trends 2017, Part II: Cloud Storage, Flash Storage Reign Supreme

Cloud storage and flash storage capacity are expected to be the significant changes when it comes to

Global Trade Facilitation Agreement


Mar 6, 2017

Trade Facilitation Agreement Is a Global-Trade Game Changer

In January 2015, the U.S. passed the Global Trade Facilitation Agreement, and last month, four more

data storage trends 2017


Mar 5, 2017

Data Storage Trends 2017, Part I: Sales Decline, NAND Shortage Continues

Data storage has changed dramatically over the past decade, and storage capacity seems to be ever-ex

supply chain innovation drones


Mar 5, 2017

Supply chain innovation: Drones Taking Flight

Drones have been in the news for several years as Amazon and Walmart have looked to them as an alter

global trade compliance vs. unethical business


Feb 25, 2019

What Is the Difference Between Global Trade Compliance Violations and Unethical Business?

Global Trade compliance is complicated when taking into account your company’s extensive supply ch


Mitigate Risk during Economic Slowdowns by Leveraging the Service Supply Chain
Tuesday, March 26, 2019 at 11am ET


Best Practices of Project Management when Scaling Global Service Supply Chain


VLOG: What the *Bleep* is a Service Supply Chain

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as: A detailed organization and implementation of a complex operation comprised of […]

FlashTrac Release Notes

FlashTrac Release Notes: Stay Up-to-Date on IT

View our most current feature updates, as well as see past release notes in our archiving section.