Service Supply Chain Knowledge Vault

Your resource to post-sales support excellence

FCPA Compliance for Executives


Nov 16, 2018

The Executive’s Guide To FCPA Compliance For Supply Chain Management

About this Guide If your company is joining the global marketplace, understanding how the Foreign Corrupt Practices Act (FCPA) combats bribes and defines compliance, is required

Read More


Jul 3, 2018

VLOG: Learn About Our Customer Experience

As one of the world's premier providers of global service supply chain solutions, there are many thi

White papers

May 2, 2018

It’s Time to Fix How You Handle Repairs

In the high-stakes world of enterprise technology, repairs and replacements cost original equipment

Customs-Trade Partnership Against Terrorism


Apr 12, 2018

8 Reasons The Customs-Trade Partnership Against Terrorism (C-TPAT) Fosters Legitimate Trade

Why C-TPAT? Terrorism poses an obvious risk to your supply chain processes. Minimizing that risk is

Why You Need an OEM-Authorized Partner to Run Your Service Supply Chain


Apr 12, 2018

Why You Need an OEM-Authorized Partner to Run Your Service Supply Chain

The modern world is more connected than ever. People can order practically anything online, and in f

supply chain management


Apr 12, 2018

Walmart: 3 Keys to Successful Supply Chain Management any Business Can Follow

The reputations of companies are multi-faceted. From the public moniker “People of Wal-Mart,” to

service supply chain management


Mar 29, 2018

Critical Considerations In Service Supply Chain Management

Service sector business currently accounts for about two-thirds of the U.S. Gross Domestic Product,

Flash Global Configure to Order


Feb 2, 2018

Need an Expert Configure to Order Services Partner? Choose One with Enough Saddle Time

High-tech OEMs searching for a partner to run their global service supply chains have many choices.

Feel the love with Flash Global


Nov 18, 2017

Feel the Love: How to Build a Winning Service Supply Chain Partnership

If you have ultimate responsibility over a high-tech OEM’s global service support program, you nee


Technology & Service Supply Chain Visibility
December 11, 2018 at 11am ET


Successful Warranty Replacement Management: A Service Supply Chain Case Study


VLOG: What the *Bleep* is a Service Supply Chain

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as: A detailed organization and implementation of a complex operation comprised of […]

FlashTrac Release Notes

FlashTrac Release Notes: Stay Up-to-Date on IT

View our most current feature updates, as well as see past release notes in our archiving section.