Service Supply Chain Knowledge Vault

Your resource to post-sales support excellence

White papers

May 2, 2018

It’s Time to Fix How You Handle Repairs

In the high-stakes world of enterprise technology, repairs and replacements cost original equipment manufacturers big-time but there’s no way around the investment. If you think

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Flash Expands Global Footprint into Laos with New Partner


Mar 26, 2019

Flash Expands Service Supply Chain Global Footprint into Laos with New Partner

  As a leading provider of service supply chain solutions, Flash Global continuously st

Trade Compliance in 7 Friendly Countries


Feb 25, 2019

Trade Compliance Must-Know: 7 Friendly Countries to Which the EU Can Export Encrypted Products

Dual-use goods, such as software and technology, refers to items that may be used by both civilians

Why You Need an OEM-Authorized Partner to Run Your Service Supply Chain


Jan 7, 2019

Why You Need an OEM-Authorized Partner to Run Your Service Supply Chain

The modern world is more connected than ever. People can order practically anything online, and in f

Data Storage Trends 2017


Feb 25, 2019

Top Data Storage Trends in 2017, Part V: Software Strategy Replaces Storage Redesign & Independent Vendors Decline

Consolidation is the name of the game in data storage. In Part III and Part IV of this series, the r

Service Supply Chain Added Value


Aug 6, 2018

3 Ways to Know If Your Service Supply Chain Is Adding Value

With so many industry discussions revolving around mistakes and problems in the service supply chain

Flash Global Configure to Order


Feb 2, 2018

Need an Expert Configure to Order Services Partner? Choose One with Enough Saddle Time

High-tech OEMs searching for a partner to run their global service supply chains have many choices.

top data storage trends 2017


Feb 25, 2019

Top Data Storage Trends in 2017, Part IV: As Storage Industry Consolidates, Data Storage Leaves Home

The data storage industry is shrinking. The number of companies and technologies are being consolida



Charley Hoffman finishes 8th at US Open

Charley Hoffman, aka OurGuyCharley, once again flirted with making a major breakthrough over the wee


Mitigate Risk during Economic Slowdowns by Leveraging the Service Supply Chain
Tuesday, March 26, 2019 at 11am ET


Best Practices of Project Management when Scaling Global Service Supply Chain


VLOG: What the *Bleep* is a Service Supply Chain

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as: A detailed organization and implementation of a complex operation comprised of […]

FlashTrac Release Notes

FlashTrac Release Notes: Stay Up-to-Date on IT

View our most current feature updates, as well as see past release notes in our archiving section.