Service Supply Chain Knowledge Vault

Your resource to post-sales support excellence

FCPA Compliance for Executives

Blog

Nov 16, 2018

The Executive’s Guide To FCPA Compliance For Supply Chain Management

About this Guide If your company is joining the global marketplace, understanding how the Foreign Corrupt Practices Act (FCPA) combats bribes and defines compliance, is required

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Flash Global Analysis and Communication

Blog

Aug 6, 2018

How Your Warranty Repair Partner Can Drive Product Quality

A company's service supply chain is an increasingly key component of customer satisfaction. Forget a

Blog

Aug 6, 2018

The Benefits of using Configure to Order in your Supply Chain Services

When it comes to your supply chain, it’s important to have a solution that is tailored to your spe

Hardware and the Cloud

Blog

Aug 6, 2018

6 Questions You Must Ask Before Selecting a Hardware Asset Management Partner

So much happens now "in the cloud" that it's easy to forget technology systems still depend on hardw

Service Supply Chain Added Value

Blog

Aug 6, 2018

3 Ways to Know If Your Service Supply Chain Is Adding Value

With so many industry discussions revolving around mistakes and problems in the service supply chain

Blog

Aug 6, 2018

4 Critical Aspects of Global Trade Compliance in Supply Chain Management

The term “compliance” gets thrown around often in the supply chain management world. However, fe

Understanding Incoterms

Blog

Aug 6, 2018

Why Understanding Incoterms Is Critical to International Supply Chain Management

International Commerce Terms, or Incoterms, are a set of international trade rules for common trade

Blog

Aug 3, 2018

5 Key Metrics of Supplier Quality Management Plus 4 Steps of the Supplier Evaluation Process

Editor’s Note: Enjoy this part 1 of a 3-part series on how to evaluate your suppliers and Supplier

exporter of record

Blog

Aug 3, 2018

What is Exporter of Record and Why is it Important In Effective Global Supply Chain Management?

Recall our post about the role of the Importer of Record. In a sense, the Exporter of Record perform

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December 11, 2018 at 11am ET

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Successful Warranty Replacement Management: A Service Supply Chain Case Study

FEATURED VIDEO

VLOG: What the *Bleep* is a Service Supply Chain

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as: A detailed organization and implementation of a complex operation comprised of […]

FlashTrac Release Notes

FlashTrac Release Notes: Stay Up-to-Date on IT

View our most current feature updates, as well as see past release notes in our archiving section.