Service Supply Chain Knowledge Vault

Your resource to post-sales support excellence

FCPA Compliance for Executives

Blog

Nov 16, 2018

The Executive’s Guide To FCPA Compliance For Supply Chain Management

About this Guide If your company is joining the global marketplace, understanding how the Foreign Corrupt Practices Act (FCPA) combats bribes and defines compliance, is required

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Inventory Cost Management

Blog

Sep 21, 2018

How to Improve Inventory Cost Management For After-Sales Supply Chain

The approach to inventory cost management differs dramatically between a sales supply chain and an a

Screen, Test and Repair Vlog

Blog

Sep 21, 2018

3 Critical Reasons to Outsource Repair Depot Services

Let’s talk reality about the importance of repair depot services.  For starters, consider that ev

Reverse Supply Chain Benefits

Blog

Aug 7, 2018

4 Key Benefits of a Sustainable Reverse Supply Chain Strategy

The choices in the supply chain are endless for company owners such as routes, item manufacturing or

Flash Global During Rio 2016 Olympics

Blog

Aug 6, 2018

How to Benefit from Service Supply Chain Modeling

Hurricanes close ports. Volcanoes shut down air travel. Political upheaval and labor disputes add co

Supply Chain Challenges

Blog

Aug 6, 2018

Successful Warranty Replacement Management: A Service Supply Chain Case Study

What does it take for a $50 billion technology conglomerate to buck the trend of diversification and

International Expansion

Blog

Aug 6, 2018

International Expansion: How the Right Repair Partner Can Ease the Transition

Success at "going global" isn't a slam-dunk. It's true that international expansion helps many compa

Blog

Aug 6, 2018

Handling Explosive Growth – 4 Keys to Scaling Your Warranty Service Globally

The term "explosive growth" sounds great at first. It's less positive when you consider that one

Flash Global Traceability

Blog

Aug 6, 2018

Mind Blown: What You Need to Know about Traceability in Your Repair Process

Traceability can go a long way toward determining product quality and customer satisfaction. How? Be

UPCOMING WEBINAR

Technology & Service Supply Chain Visibility
December 11, 2018 at 11am ET

PREVIOUS WEBINAR

Successful Warranty Replacement Management: A Service Supply Chain Case Study

FEATURED VIDEO

VLOG: What the *Bleep* is a Service Supply Chain

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as: A detailed organization and implementation of a complex operation comprised of […]

FlashTrac Release Notes

FlashTrac Release Notes: Stay Up-to-Date on IT

View our most current feature updates, as well as see past release notes in our archiving section.