Whether your customers are located in your own country or on the other side of the globe, they expect you to fulfill their service level agreements (SLAs) using quality OEM service parts and a level of service consistent with your brand. They demand consistency in your products and services regardless of their location, and they don’t accept substitutions just because they’re in a different part of the world.
Dependability of service is an important aspect to consider when looking at a businesses management structure. Flash Global prides itself on providing reliability and trust throughout its post-sales logistics services worldwide. We keep your customers happy wherever they’re located because we facilitate global post-sales logistics services that are inline with your brand’s needs. That means delivering critical high-tech OEM parts on time, every time – wherever they’re needed and facilitating post-sales service by technicians that live up to your brand’s reputation.
Our global OEM customers keep coming back because we consistently overdeliver KPIs in shipping and receiving accuracy, on-time performance metrics, inventory accuracy, and dock-to-stock on-time performance regardless of where their customers have SLA obligations. Due to our strong track record, nearly two dozen original equipment manufacturers have trusted us with their global brand reputation for more than a decade.
If you have service-level agreements (SLAs) that require you to provide your customers high-tech OEM service parts and/or quality technical service, Flash Global is the partner for you. Our long-standing (and constantly growing) OEM customer base includes, but isn’t limited to:
Deliver remarkable service supply chain solutions and support to our customers with a purposeful sense of urgency. Focus on meeting our customers’ needs as expected, anytime, every time and anywhere with flawless, efficient and transparent execution.