Spare Parts IOR/EOR Services

Flash Global offers importers and exporters IOR and EOR services in over 110 countries today.

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The Right Solutions and People in Place

The importer of record (IOR) is officially noted by many governments as the owner or purchaser of the products being imported into a destination country. The importer of record can, in fact, be the owner, purchaser or a customs broker with the proper authorization. In most cases, a power of attorney (POA) provides the authorization to do clearance for an importer.

Similarly, the exporter of record (EOR) is an export where parts or products were installed and used (originally imported), that now need to ship to another country for repair, inventory re-balancing, etc. Proper authorization can also be given to an agent to act as the EOR for a company. In many cases, this is a freight forwarder or third-party logistics provider of some sort.

Flash Global, through our extensive partner network, can provide IOR/EOR services regardless of whether or not if our customer has an established entity or not in the country where they wish to do business. The IOR/EOR is recognized as the official party of an international shipment transaction by the governments.

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IOR/EOR Service is Directly Responsible For:

  • Paying duty/taxes upon importation.
  • Filing specific declarations with various government agencies upon importation or exportation.
  • Obtaining any licensing, certification and authorizations to export if required for a commodity; in many cases before exportation to the destination country location.

These essential IOR/EOR requirements are some of the keys to ensuring fast, smooth and reliable importing and exporting worldwide.

While most companies export or import products to a specific business entity when selling or buying a product, supporting warranty replacement and other emergency stock programs in various global destinations can be difficult without a sales party to act as IOR.

These services enable our customers to export warranty or replacement inventory to countries where they do not have an established legal entity. Flash Global’s extensive network of forward distribution locations throughout the world enables our customers to deliver warranty/replacement stock to end-users quickly and seamlessly.


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