12,000+ Field Technicians,
at Your Service
Flash Global has access to more than 12,000 highly-trained field service experts who are in-region and within a 2- or 4-HR drive of your installed base anywhere in the world. Members of this on-demand network are certified in expert troubleshooting, diagnostics and service delivery engagement.
They follow detailed customer service procedures and guidelines that outline all communication protocols and work instructions to ensure consistent delivery of high-quality service performance that accurately represents each customer’s brand — and we achieve a 99% first-time fix performance.