Expedited Scalability Through Precision and Excellence
Expedited Scalability Through Precision
and Excellence
Introduction
Flash Global partnered with a cloud computing company to achieve their goal of global expansion. With an expansive global footprint, and Importer of Record (IOR) and Exporter of Record (EOR) services available, Flash was uniquely positioned to deliver service parts logistics all around the world.
Expansion with Reliability
Flash was quickly tasked with scaling the company’s worldwide logistics offerings, preparing them for growth in many countries.
Critical to this was enhancing their service level offerings to include both the next business day (NBD) and same-day (2-hour or 4-hour) deliveries of mission-critical parts.
They Needed A Supply Chain Partner Who Could Deliver
Flash’s team, comprehensive network, and deep experience in global trade compliance and IOR/EOR capabilities, were essential to their business.
Provide a global footprint of FSLs with in-region expertise
Create a process for performance tracking of IOR/EOR partner(s)
Manage depot-to-depot replenishment shipments
Fulfill NBD, 2HR, and 4HR delivery of mission-critical parts
File for import/export with customs for movements of goods
Obtain any license to authorize import/export goods
Handle payment of duties, taxes, or penalties issued by customs
Cycle count accuracy
Top Tier KPIs
Flash has consistently managed cycle count accuracy as the company’s inventory footprint continues to expand. Reliability in such areas has allowed the company to meet or exceed its customer SLA compliance KPI of 98%.
It’s More Than Service Logistics
The cloud computing company’s objectives focused on growth and the addition of new customers. By outsourcing their logistics operations to Flash, they were able to readily offload management of their logistics operations internationally to a trusted partner.
This enabled their team to focus resources on other business operations and enabled the flexibility to contract with new customers with full compliance, maximum scalability, and cost efficiency.
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