You want to broaden your global sales and support reach across global markets. Making the sale is one thing – and if you’re growing, your sales team is doing their job, but are you ready to support your products after the sale? You need an internal support team large enough to manage the enhanced growth and additional service needs. One that includes in-region expert technicians who can perform on-site activities.
Whether it’s a scheduled maintenance or an unplanned outage that brings your customer’s business to a standstill, you can’t afford extended downtime while waiting for expert help and spare parts to arrive. Each passing minute means decreased productivity, lost revenue and a potential scuff toy our company’s reputation.
Assembling this team of expert doesn’t happen overnight and is riddled with challenges. You could easily spend another 6 to 12 months setting up the right training and certification programs, and even more time getting your team properly up to speed. Or you could save the time and money by choosing a partner, like Flash Global, that has access to a robust field services team around the globe ready to serve you and your customers.