High-tech OEMs want and need to focus on what they do best: making the components and parts needed to keep the world moving at the ever-increasing speed of technology. In their perfect world, if a part or whole unit breaks or wears out, they’d sell you a new one. Their customers, on the other hand, want to extend the life of technologies they’ve purchased for as long as possible to get maximum ROI. These two seemingly opposite goals converge in the service supply chain, which is why it is imperative both sides have a cohesive plan that incorporates IT lifecycle management: depot repair, refurbishing and recycling or disposal.
At the time of purchase, OEMs and end users alike understand any part or whole unit has an estimated lifespan. For end users, it makes sense to repair something if it’s early in its lifecycle, especially if it’s under a manufacturer’s warranty. If it is, the part can be repaired at little or no cost to the end user.
For the OEM or manufacturer, outsourcing depot repairs and warranty management helps OEMs maximize value and minimize ongoing costs associated with warranty support, especially when they use an authorized vendor such as Flash Global who can do everything under one roof. Flash is authorized by several of the world’s leading OEMs to do in-house repairs ranging from simple cosmetic touch-ups to the most intricate board-level repairs.
Maximizing value for a technology product that is no longer under OEM warranty becomes a bit more involved. In such cases, it’s important to again consider where that part is in its lifecycle, as well as:
Those same questions apply when considering whether to refurbish a product rather than just outright replacing it. Often people think refurbished means the product lacks the quality of a new purchase. Nothing could be further from the truth. In fact, refurbishing restores a part or unit to manufacturer standards or better, and it does so at a significant cost savings over purchasing a new replacement product. Refurbishing also helps maximize value in IT lifecycle management by:
Despite the best efforts to get every ounce of use out of technology, sooner or later parts or whole units are going to reach their end of useful life. Don’t overlook the opportunities to maximize your value in this last stage of IT lifecycle management.
Value extends way beyond the initial sale and purchase of IT equipment. If you don’t have the time, resources or commitment to properly manage the IT lifecycle or your technology products, you’re missing out on significant opportunities to maximize value. That’s why it’s important to partner with Flash Global, a company that can efficiently execute IT lifecycle management to help you maximize value through expert repairs, product refurbishments and end-of-life asset disposition. That’s how you win… faster. Get started today.