The term “explosive growth” sounds great at first. It’s less positive when you consider that one definition of “explode” is “to burst, fly into pieces, or break up violently.” That’s hardly the goal of most start-ups. However, it can result when businesses prioritize fast growth without carefu… Read entire entry »

Supply chains have been around in some fashion since the days of the ancient Romans — probably longer. Service supply chains? Well, that’s another story, one Flash Global continues to write on a daily basis. Simply put, the service supply chain is defined as:
A detailed organization and… Read entire entry »

As one of the world’s premier providers of global service supply chain solutions, there are many things we love about our warehouses: straight lines, uniform boxes, barcodes that match, forklifts, scissor lifts, cherry pickers. Those are the things that help us do what we love most of all: serving… Read entire entry »

If you rely on technologies to drive your business, you know that breakdowns are inevitable. Having the right partner who can handle everything from cosmetic touch-ups to board-level repairs can make a huge difference to your bottom line. Take a look at this short video to learn more about t… Read entire entry »

Success at “going global” isn’t a slam-dunk. It’s true that international expansion helps many companies increase profits, dominate new markets, and mitigate economic risk.

However, few companies succeed on the international stage. In 2015 the Harvard Business Review found only 40% of… Read entire entry »

Traceability can go a long way toward determining product quality and customer satisfaction. How? Because you can’t ensure satisfaction if your promised repair time isn’t based on data. And you can’t improve product quality if don’t gather the right metrics on your process.

Repair… Read entire entry »

A company’s service supply chain is an increasingly key component of customer satisfaction. Forget about the reactive service model where you waited for something to break and then fixed it.

Today’s market expects 100% uptime, and that means investing in preemptive maintenance. Supporting 24/7… Read entire entry »

So much happens now “in the cloud” that it’s easy to forget technology systems still depend on hardware. You can’t afford system down time waiting for hardware to be fixed.

Maintaining a robust service supply chain is complicated and expensive. The right hardware asset management vendors … Read entire entry »