If your company isn’t tracking warranty analytics, you’re missing an important opportunity to improve your bottom line. In fact, warranty metrics should be as vital to your daily operations as a motherboard is to your laptop.

Just as a motherboard connects the most crucial components of a… Read entire entry »

Warranty management programs can be a thing of beauty — an efficient, effective contributor to customer satisfaction and your company’s profitability. Or, warranty management can be a deep, ugly pit filled with slow or incomplete fixes, expensive mistakes, and unhappy customers.
Here are thr… Read entire entry »

It’s more than a fresh slogan. “Global Solutions, Locally Fueled” is a promise we make to every customer who relies on Flash Global to keep their post-sales global supply chain running smoothly. Spare parts logistics is our bread and butter — delivering the right… Read entire entry »

Clear visibility in a supply chain is critical to meeting SLAs & managing cost. That’s why Flash Global built a WMS specifically for spare parts logistics.

About this Guide
If your company is joining the global marketplace, understanding how the Foreign Corrupt Practices Act (FCPA) combats bribes and defines compliance, is required reading. The executive’s guide to FCPA explains:

Combating corrupt business practices… Read entire entry »

Compliance problems can hurt your bottom line and damage your company’s reputation. However, trade compliance done right can give your business a competitive advantage.

The balance of Inventory Cost Management is crucial in an after-sales supply chain. Where to start? Operations, quality control and engineering.

How does it feel to be caught in the middle of a brewing trade war? Knowing how and why to mitigate tariff risks is crucial in your service supply chain.