A Strong Track Record
of Service Contract SLA Fulfillment

Integral to a High-Tech OEM’s Brand Reputation

Strong post-sales support is integral to the success of original equipment manufacturers (OEMs) of high-tech equipment for several reasons…perhaps no reason is greater than the cultivation of brand loyalty. Indeed, strong post-sales support is often a greater contributor to an OEM’s brand loyalty than price or even initial product quality.

Without a doubt, the most important attribute of an OEM post-sales support is a strong record of successful service contract SLA fulfillment. When your high-tech equipment, your brand reputation is put to the test. In such a scenario, the success of your service contract SLA fulfillments can make or break your brand reputation.

While your customers may appreciate strong OEM post-sales support in the form of friendly customer service representatives, nothing is more important to them than service contract SLA fulfillment that meets or exceeds their expectations. Ultimately, what’s important to your customers is getting their high-tech equipment back up-and-running as soon as possible.

Fortunately, a strong record of successful service contracts on behalf of high-tech OEMs is precisely what Flash Global is known for.

With a track record of strong service contract SLA fulfillment on behalf of high-tech OEMs dating back to the 1980s, Flash Global ensures that your customers get their high-tech equipment back up-and-running as soon as possible. We specialize in the most important aspect of strong OEM post-sales support in terms of your brand reputation, consistently delivering and installing replacement parts in a timely manner.

Poor OEM post-sales support in the form of a weak record of service contract SLA fulfillment has ruined some high-tech brands and has bankrupted some formerly well-respected high-tech companies. In terms of OEM post-sales support, the stakes are far too high to trust your high-tech service contract SLAs to anyone but the world’s premier post-sales logistics provider for high-tech replacement parts, Flash Global.

Contact us today to learn how we can give your high-tech OEM a strong record of service contract SLA fulfillment that ensures that your brand is held in high esteem. With reliable 2HR, 4HR, NBD, and NFO deliveries as well as a team of well-trained technicians throughout the world, Flash Global gives you what you need to keep your brand reputation strong.

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